Effective Date: December 1st, 2024
GuardDrive wants you to understand that we are committed to maintaining effective and meaningful privacy protections for our customers. Our Privacy Policy covers Account Information, Vehicle Information, and Driving and Geolocation Information. We obtain Account Information, Vehicle Information, and Driving and Geolocation information when the GuardDrive Adapter is activated in your vehicle, and when you enroll in the GuardDrive Services (i.e., download and install the GuardDrive App) described in the GuardDrive Terms of Service located inside the GuardDrive App (the “Services”).
We may aggregate or anonymize any information we collect. To anonymize information means we alter the information so that it cannot reasonably be identified to you and/or your vehicle. To aggregate information means we combine data at a high-level from a multitude of individuals or combination of sets of data which by its very nature cannot reasonably be identified to you and/or your vehicle. Once anonymized or aggregated, this information may be used for any purpose and/or shared with any third party for any purpose. Anonymized or aggregated data, for example, may be used to provide information on traffic patterns, traffic reporting and similar services, or to inform car manufacturers about characteristics of different vehicle models.
This Privacy Policy applies to you and to others who use or operate your vehicle with an active GuardDrive Adapter and/or enroll in the Services.
When we use words like “you,” your,” and “yours,” we mean the owner, lessee, or user of a GuardDrive Adapter-equipped vehicle operating and designed for use in North America. Please note that this Privacy Policy applies any person who uses a GuardDrive- equipped vehicle or the Services, regardless of whether the person owns, rents, leases, or borrows the vehicle. If you own or lease your vehicle and, if anyone else uses your vehicle or the Services, you should tell that person that there are GuardDrive Services active on your vehicle, and that they should read this Privacy Policy.
When we say “GuardDrive” or “we” or “us” or similar words, we mean GuardDrive.
We collect the following kinds of information from you, from the active Adapter in your vehicle, from data you input into our App, and from other companies as described further below.
Some collection and sharing practices are tied to the Services we offer. To stop the collection or sharing of some information, you may have to decline those Services or be willing to accept limited functionality.
GuardDrive may contact you about the Services (which may include cancellation of the Services) using notifications through In-App Messages, postal mail, telephone calls, and e-mail using any electronic address you have provided to us.
You can manage your communication preferences and/or update or correct your contact information by updating your Contact Information and/or changing your Notification Settings in the App.
We use technical, administrative, and physical safeguards in place designed to help protect your information from loss, misuse and unauthorized access, disclosure, alteration, destruction or theft. Our staff are trained on the importance of protecting privacy and on the proper access to, use and disclosure of customer information.
Under our practices, access to sensitive personally identifiable information is authorized only for those who have a business need for such access.
If we transfer, or otherwise make information that identifies you or your vehicle available to a third-party service provider, we will contractually require any such service providers maintain similar technical, physical and administrative safeguards designed to protect your information from loss, misuse and unauthorized access, disclosure, alteration, destruction or theft.
Although we work hard to protect personal information that we collect and store, no program is 100% secure and we cannot guarantee that our safeguards will prevent every unauthorized attempt to access, use or disclose personal information.
If you become aware of a security concern, please contact a customer service representative via the Customer Service tab located in the App menu. We will work with you to resolve any problems.
We may keep the information we collect until we no longer need the information to provide Services to you, to operate our business, to enable us to communicate with you, for troubleshooting purposes, or to satisfy our legal or contractual obligations.
We will anonymize or dispose of the information we collect when we no longer need it. You can request deletion of your personal information by sending an email including the IMEI number of your GuardDrive device to contact@asatinc.com from the email address associated with your GuardDrive account.
We may need to update this Privacy Statement from time to time as our business and Services expand or change, or if we are required to by law. If we do, we will post the most up-to-date version in the GuardDrive App, so you should periodically check for any updates.
If we materially change the practices stated in this Privacy Statement and you’re a customer, we will take reasonable steps within the app and on our website to bring the change to your attention.
When required, we’ll get your consent to the changes if legally mandated.
GuardDrive wants you to be satisfied with its products and services. Should you have any questions about or difficulties with the operation or performance of your Adapter or the GuardDrive Services, please contact client support personnel using the chat and communication features available in the app or on the GuardDrive website.
If you have a specific question about our privacy practices, contact:
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